Refund Policy

Refunds for Goods:

  • Eligibility: Complete rolls/yardage only.
  • Condition: Must be damage-free.
  • Process: Return must be prepaid freight.
  • Restocking Fee: 15% of the purchase price, up to a maximum of $20.
  • Timeframe: Within 30 days of purchase.
  • Refund Method: Refunds will be processed in the same form as the original payment.
  • Service Fees: Service fees are non-refundable.
  • Contact Information: For returns and refunds, please contact info@grafikexperts.com or 514.664.2013 for assistance.

Refunds for Services:

  • No Refunds: Custom services are non-refundable.
  • Services Include:
    • Custom Patches
    • Custom Hem Tags
    • Custom HTV Transfers
    • Custom Printed Transfers
  • Service Fees: Service fees are non-refundable.
  • Contact Information: For questions about custom services, please contact info@grafikexperts.com or 514.664.2013 for more information.

Additional Information:

  • Changes to Policy: We may update our refund policy from time to time. Please check this page periodically for any changes.
  • Legal Compliance: This refund policy is designed to comply with applicable laws and regulations.

Accessibility: If you need assistance accessing or understanding our refund policy, please contact info@grafikexperts.com or 514.664.2013.

Effective Date: 14th day of August, 2024